HelenPetersBeads

Unique handmade glass beads & jewellery

London, United Kingdom

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Helen Peters

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Helen Peters

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Shop policies

Last updated on May 9, 2022

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Hello, Thanks for looking at my beads and stuff. I like the process of making beads by melting glass as I find it hypnotic and soothing. That's when I'm allowed enough peace and quiet to do so!

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Payment is easiest by paypal.

Really, it is. They sort out all the currency conversion and everything.

Shipping

I ship all beads by Royal Mail. 1st class post.

Royal Mail's website reckons they can deliver to Europe within 3 days and the rest of the world within 5 days. Of course there are seasonal variations where everyone is snowed under (sometimes literally) and there was that year when the postcard we sent from holiday took 18 months to get to my parents-in-law. But that's what Royal mail say.

Customs charges and stuff. Sorry but shipping costs do not include customs charges for your country. All fees will need to be paid by you. Though if you want me to split orders into 2 packets so they come in under the 'customs radar' I will be pleased to do that.
Note there's no customs fees between the UK and European Union countries.

Additional policies and FAQs

Please don't hesitate to convo me if you have any queries, I don't bite (well at least not when I'm well fed).